PRESS RELEASE
12th October 2023

F‑Secure builds seamless protection for personal data into Touch ’n Go eWallet

Partner­ship adds a new standard for protecting identities with a simple, friction­less embedded security solution.

Helsinki, Finland – October 12, 2023: F‑Secure, a global leader in simplifying consumer security, and TNG Digital, Malaysia’s mobility leader, have announced the co-creation of an embedded security solution to protect Touch ’n Go eWallet and the data privacy of its growing user base.

Over 20 million users trust and heavily rely on the Touch ’n Go eWallet for cashless payments on more than 1.7 million merchant touchpoints, said Alan Ni, Chief Executive Officer of TNG Digital the recent MyCyberShield launch event. We’re proud to introduce a new level of security to this one-stop financial solutions app, which enhances the lives of our users and solidifies our position as a corner­stone of Malaysia’s cashless society, which is now being embraced by much of Asia.

F‑Secure embedded security provides round-the-clock identity monitoring, continuously searching for customers’ personal data and sending instant alerts if a breach is detected. The app’s Cyber Help hotline service proves additional help to tackle critical issues such as identity theft.

We know nothing matters more to our users than the security of their trans­actions. That’s why we’re thrilled to add even more value to the Touch ’n Go eWallet experience by building in protection that not only secures their financial life but adds a new level of confidence to cashless trans­actions across society, said Danny Chua, Chief Commercial Officer of TNG Digital.

A recent F‑Secure survey found that 50% of APAC consumers have experienced at least one incident of cyber crime in the past 12 months, with Malaysian respondents reporting that they have faced the most cyber crime in the region at 58%.*

One of the biggest obstacles to a cashless society is fear, said F‑Secure’s Anand Renukanand, Regional Director, APAC. Embedded security will help Touch ’n Go eWallet become the trusted consumer partner for all manner of payment types so customers will feel free to expand the type of payments they make with the app until they can use it for every payment.

F‑Secure customizes consumer security services to help industry leaders innovate, launch, and optimize services that serve their business needs. More information about how businesses can partner with F‑Secure to incorporate security into their offering is available.

*Source: F‑Secure survey of Asia Pacific region, 2022, 2873 consumers from 7 countries: Singapore, Malaysia, Australia, New Zealand, Hong Kong, India, and Vietnam; 400+ respondents on average from each country.

About TNG Digital

TNG Digital Sdn Bhd (TNG Digital) was founded by Touch ’n Go Sdn Bhd and Ant Group (Ant), parent company of Alipay, China’s largest digital payments platform. Established in 2017, TNG Digital is the owner and operator of Touch ’n Go eWallet, Malaysia’s number one eWallet company, with more than 21 million registered users and over 2 million merchant touch points including DuitNow QR. Combining Touch ’n Go’s strong domestic brand, dominance in toll, transit and parking use cases and nation­wide user base, together with Ant’s deep domain expertise and leading the development of open platforms for technology-driven inclusive financial services, Touch ’n Go eWallet provides financial services and payments services to both retail users and small to mid-sized businesses, across physical and online infra­structure. For more information, please visit touchngo.com.my.